Refund policy

30-Day Return Policy
We have a 30-day return policy. This window opens the day you make your purchase. No return will be accepted beyond 30 days.

Eligibility
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Returns are accepted in-person, in-store only, at our Jupiter location:
Ocean Magic Surf
103 S. US Highway - 1
Jupiter, Florida 33477

Please feel free to contact us with any questions about a return, or by phone at 561.744.8925.

Damages and Issues
Please inspect your order upon pick-up and contact us immediately if the item is defective, damaged or if you receive the wrong item.

Exceptions / Non-returnable items
All discounted and sale items are final sale! Some items cannot be returned, including women's swimwear, and gift cards.

Exchanges
Please bring your unworn merchandise with tags on to the store for an exchange.

Refunds
Your refund will be credited via your original payment method. Please remember it can take up to 2 weeks for your bank or credit card company to process and post your return.